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Delivery and Returns

Postage and packaging costs are £3.50 per order unless stated.

For the highlands beyond Perth please call 0114 2555947 for a quotation.

Please ensure that the cage you order is the correct size for your dog as any returns to upgrade to a larger or smaller cage will incurr a postage penalty of £15. Any goods returned must be in pristine, unused and saleable condition. If in doubt, please contact us during working hours with your dog size and breed and we will contact you with our recommendations.

WEEE Regulations:

The Waste Electrical and Electronic Equipment (or WEEE) Regulations are now U.K. law. All European member States including the U.K. have agreed to reduce the amount of WEEE that is being disposed of in landfill sites.

It is important that the amount of WEEE sent to landfill sites is reduced because:

1 Some WEEE can be re-used or recycled. The amount of landfill space available in the UK is decreasing. If we can keep WEEE out of landfill sites it means there is more landfill space available for non-recyclable waste.

2 WEEE can contain hazardous substances. When left in landfill sites the hazardous substances in WEEE can pollute soil and contaminate water supplies. This contamination can damage human health and the environment.

Distributors of new Electric and Electronic Equipment (or EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

Petsheffield are "doing our bit" under these regulations by offering our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product.

For example, if a customer bought a new clippers from us we would accept their old clippers and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. Customers do not have to pay for the transportation of their WEEE to our premises.

If you wish to return your WEEE item, please contact us at the telephone number / E-mail address below:

sales@petsheffield.co.uk / 0114 2555947

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol.